At R7 Solutions, in addition to GeoRoom, GeoIntelis (and soon to be announced GeoDomis), a good percentage of what we do is to provide professional services. We provide software engineering, business process design and strategic IT consulting. Just like any professional services firm, that means
Hootsuite is an online web application that provides a streamlined, highly customizable interface for managing multiple social media outlets, especially including multiple Twitter accounts, Facebook accounts and pages, as well as Plaxo and LinkedIn accounts. It is currently free to sign up for an account.
I wanted to provide some additional info on my assertion that Zoho CRM can be cheaper than Salesforce – which is important when you’re adding your entire staff to the system in order to provide not only sales and marketing support, but also technical support
We have a winner. If you recall, we went out looking for a new, hosted CRM system for one of our portfolio companies. We had a long list of requirements that are probably valid for most technology-oriented early-stage businesses. (They’re not retail or POS oriented,
We’re in the midst of moving to a new customer relationship management (CRM) system for one of my companies. The term “customer relationship management” system is inherently ambiguous. Some businesses think of CRM as a sales and sales force automation tool. Others think of it as a
At R7 Solutions, we’re experimenting with website and server monitoring services. So far, we’ve tried AlertBot and Pingdom, two of the industry leaders. These services provide one or more remote locations from which websites or services are tested for availability. If a site is unavailable,
For me, as an entrepreneur, obvious keywords include the names of businesses in which I have an interest, products that I follow, and executives and others who need an eye kept on them at all times, lest they do something brilliant or dastardly without my immediate notice. Wouldn’t do.
Over the last several years, “telephony automation” (as we’ll call it) has come a long way. This has been a tremendous boon for the entrepreneur. New services include low-cost, monthly interactive voice response (IVR) systems, voice over IP (VOIP) telephone lines at a very low